<p class="p1">Cybercriminals have discovered a new method for infiltrating ecommerce websites, using a popular tool called Google Tag Manager (GTM) to inject malware into Magento-powered sites and steal payment information from unsuspecting customers. This alarming trend was uncovered by Sucuri, a renowned website security company, which identified the malicious exploitation of GTM to carry out credit card skimming attacks. The latest discovery has raised concerns about the security of online stores and the widespread use of third-party tools like Google Tag Manager.</p>



<p class="p1">In this article, we will dive into the specifics of this attack, how Google Tag Manager was abused, and what Magento store owners can do to protect their businesses from this emerging threat.</p>



<p class="p3">How Google Tag Manager Was Exploited for Data Theft</p>



<p class="p1">Google Tag Manager (GTM) is a free and widely-used tool that enables website owners and marketers to quickly deploy tracking codes (tags) on their websites. These tracking codes can help track user behavior, measure performance, and improve advertising strategies without requiring changes to the website’s core code. While GTM offers convenience for website owners, it has also become a target for cybercriminals looking to exploit its functionality.</p>



<p class="p1">In this case, cybercriminals inserted a malicious script into Google Tag Manager, which initially appeared to be a legitimate tracking tool. However, the script was cleverly disguised to act as a payment data skimmer. When customers entered their credit card information or other sensitive payment details on the infected Magento ecommerce site, the skimmer silently intercepted and transmitted the data to remote servers controlled by the attackers.</p>



<p class="p1">The use of GTM made it much harder for website administrators to detect the malicious code. Since Google Tag Manager operates at the client-side level, any tampering or insertion of malicious tags goes unnoticed in the backend code of the site. This allowed the attackers to harvest payment information over an extended period before being detected.</p>



<p class="p3">The Scope of the Attack</p>



<p class="p1">The specific attack uncovered by Sucuri targeted a Magento-based ecommerce site, a popular platform used by many online merchants. This attack demonstrated how cybercriminals could use client-side vulnerabilities to infiltrate ecommerce platforms without having to compromise the site’s core server-side code.</p>



<p class="p1">When the victim reached out to Sucuri after noticing credit card fraud originating from their website, the team traced the attack back to the injected Google Tag Manager script. The attackers used GTM to bypass traditional security measures, making it difficult for site administrators to recognize the malicious code within the GTM dashboard or the website’s frontend.</p>



<p class="p3">How the Malware Works</p>



<p class="p1">The malware injected through Google Tag Manager was designed to specifically skim payment data from customers as they proceeded through the checkout process. The skimmer would capture sensitive information such as credit card numbers, expiration dates, CVVs, and billing addresses. The data was then transmitted in real-time to external servers controlled by the attackers, allowing them to collect and exploit the information for fraudulent activities.</p>



<p class="p1">What made this attack particularly dangerous was its stealthy nature. The skimmer didn’t disrupt the normal functioning of the website, and customers were unaware that their payment details were being compromised. Since GTM operates at the browser level, the attack also bypassed many traditional server-side security measures that might have been in place to detect and block malicious code.</p>



<p class="p3">The Role of Google Tag Manager in the Attack</p>



<p class="p1">Google Tag Manager is often seen as a valuable tool for website owners and marketers who want to streamline tracking and marketing efforts without the need for complex coding. However, the very feature that makes GTM so convenient – the ability to inject and manage tags without altering website code – also makes it an attractive target for cybercriminals.</p>



<p class="p1">Because Google Tag Manager is a tool designed to handle third-party integrations, security experts have raised concerns that malicious actors could abuse its capabilities to inject harmful scripts. For instance, by using JavaScript or other scripting languages, attackers can insert tracking scripts that appear benign to website administrators but are, in fact, part of a larger payment data theft scheme.</p>



<p class="p3">Why Magento Websites Are Targeted</p>



<p class="p1">Magento is one of the most widely-used ecommerce platforms, powering thousands of online stores worldwide. Its popularity makes it a prime target for cybercriminals looking to exploit vulnerabilities. Magento has an extensive user base, ranging from small businesses to large enterprises, making it a lucrative target for attackers who aim to steal payment data.</p>



<p class="p1">Furthermore, Magento’s reliance on third-party extensions and the flexibility it provides to store owners in customizing their stores make it a potential security risk. Many store owners use third-party tools like Google Tag Manager to enhance functionality, but these integrations, if not properly managed or monitored, can become entry points for cybercriminals.</p>



<p class="p3">Preventing Google Tag Manager Exploits</p>



<p class="p1">Magento store owners must remain vigilant about potential security threats, especially when integrating third-party tools like Google Tag Manager. Fortunately, there are several best practices to reduce the risk of similar attacks and safeguard payment data.</p>



<p class="p1">1. Regularly Monitor Google Tag Manager</p>



<p class="p1">Magento store owners should monitor their Google Tag Manager account regularly to ensure that only trusted tags are active. This can involve setting up internal security policies for tracking code approval, as well as keeping an eye on any new or unfamiliar scripts appearing in GTM.</p>



<p class="p1">2. Use Content Security Policies (CSP)</p>



<p class="p1">Implementing a Content Security Policy (CSP) can help restrict which domains and scripts can be executed on your website. By enforcing a strict CSP, you can block unauthorized or malicious scripts from running, including those injected through Google Tag Manager.</p>



<p class="p1">3. Regularly Update and Patch Magento</p>



<p class="p1">Keeping Magento and all its extensions up to date is crucial for securing your ecommerce site. Make sure to apply security patches as soon as they are released to fix vulnerabilities that attackers could exploit. Magento’s security advisories and updates should be monitored closely to stay ahead of potential threats.</p>



<p class="p1">4. Use Secure Payment Gateways</p>



<p class="p1">Ensure that your payment gateway is secure and PCI DSS-compliant. By using third-party payment processors (e.g., Stripe, PayPal), sensitive payment information can be handled outside your Magento site, reducing the risk of data being captured by skimming scripts.</p>



<p class="p1">5. Regular Security Audits</p>



<p class="p1">Perform security audits on your Magento store and its integrations. Engaging with a professional security company like Sucuri can help identify potential vulnerabilities and provide guidance on how to mitigate them.</p>



<p class="p1">6. Educate Your Team</p>



<p class="p1">Educate your development and security teams about the risks of using third-party tools like Google Tag Manager. Encourage them to follow best practices for secure code implementation and to be cautious when adding new tags to the site.</p>



<p class="p3">Conclusion: Securing Your Magento Store from Cyber Threats</p>



<p class="p1">The exploitation of Google Tag Manager to inject malware and steal payment data highlights the ongoing security challenges that online merchants face. While tools like GTM offer valuable functionality for website owners, they also present risks if not properly managed.</p>



<p class="p1">Magento store owners must prioritize security by staying informed about potential threats, regularly monitoring their integrations, and adopting best practices for protecting sensitive customer data. By doing so, ecommerce businesses can reduce the likelihood of falling victim to cybercriminals and protect both their customers and their reputation.</p>



<p class="p1">Stay proactive in securing your site, and consider partnering with trusted cybersecurity firms to safeguard against emerging threats. By taking these precautions, Magento store owners can ensure a safer shopping experience for their customers and avoid costly data breaches.</p>

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